Professional Appearance Policy

Making a Great First Impression

The journey to becoming great hospital starts with making a great first impression. As employees of Glens Falls Hospital, we must project an image that assures and comforts our patients and their families, as well as visitors and others who are guests here. Our standards of professional appearance and employee identification are based on these considerations, as well as health and safety concerns.

All employees and contracted staff are expected to maintain an image of professionalism through appearance, grooming, and conservative dress. The guidelines below apply to all departments with the understanding individual departments may set higher standards. Special events and variations from this policy must receive Vice President approval.

The following policy applies to the Direct Patient Care Area –all areas where:

  • There is direct hands-on patient care/treatment
  • Treatment or procedures are performed on patients
  • Equipment/items that are used directly in the care/treatment of patients is handled

Uniforms and Clothing Designated for Wear in Specific Areas

  • Should be kept neat, clean, and fit properly
  • Shall be worn only in designated work areas
  • Surgical head covers, masks, and shoe covers are to be worn only in direct patient care areas. All covering should be removed prior to leaving the designated area and prior to entering public areas.
  • Staff that obtain uniforms or scrubs from other departments and wear them in their own work area or off GFH property will be subject to disciplinary action.

Non-Uniform Clothing

  • Should be neat, clean, and appropriate.
  • Inappropriate attire includes but not be limited to: short skirts, tube tops, camisole / string tank tops, midriff tops, hip-hugger pants, stretch pants (athletic style clothing), see-through clothing, non-GFH slogan T-shirts, shorts (unless part of uniform) sweatpants or sweatshirts (unless part of uniform).
  • Denim blue jeans are not considered appropriate attire except in the following areas: Grounds and Engineering, Construction and Special Projects, Medical Alert Installers, Biomed, Employee
  • Safety, Warehouse and the Print Shop.


  • Footwear must be clean, in good repair, appropriate and safe for the position.
  • Open toe shoes are prohibited in direct patient care settings and in areas where it presents a safety risk.
  • Flip flops are not acceptable in any department.

Personal Identification Badges

  • Are required to be worn by all employees while on duty.
  • Must be clearly visible at all times and displayed where it can be easily read, for example: around the neck with a lanyard, or clipped to lapel or shirt collar.


  • Should be conservative in style and number.
  • Hand and wrist jewelry should be limited as to not interfere with hand sanitation.
  • Should not interfere with patient care or pose a safety hazard.
  • Management reserves the right to request an employee to cover visible face or body jewelry
  • (i.e. nose, lip, eyebrow, tongue jewelry) and gauges.

Artificial Nails

  • Healthcare workers that provide direct patient care are not permitted to wear artificial nails, gel nails or nail jewelry.
  • Natural nails shall be kept short and well-groomed.


  • Should be neatly groomed, conservatively styled and colored.
  • Hairstyle should not impede vision. Where applicable, hair should be pulled back to not interfere with patient care.
  • Male employees should be clean-shaven. Beards and mustaches are acceptable but must be neatly trimmed.


  • Should be used sparingly in all areas of the hospital to be considerate of both patients and staff that may have a sensitivity or potential for reaction.


  • Management reserves the right to request an employee to cover tattoos or any other “body art” offensive to patients.

Procedure: N/A